Customer Reviews

If you are happy with your order we would be so grateful for a review. You can choose to include pictures if you like, we love to see them and feature customer photos on social media. If you would like to be tagged, tell us your Instagram handle!
Based on 60 reviews

Gorgeous hat ready for the winter, with a beautiful second pompom in cream which means I have 2 hats for the price of one!
Lovely velvet bag to store it and a very kind touch with the free scrunchie. Roll on winter so I can wear it! 😁

Stunning beanie and gorgeous Pom Pom

I was so excited when my parcel arrived I’d been looking for a beautiful satin lined beanie for ages and when I saw The Pretty Hat website I thought this is just perfect! I ordered the emerald green and It was just perfect, it arrived in a lovely velvet bag with a scrunchy and free gift beautifully packed, and just in time for the snow ! Thank you so much

Gorgeous Bobble Hat

I’m so pleased with my bobble hat. It came beautifully presented in a luxury bag and due to me being a new customer I received a lovely Satin hairband. I haven’t been able to stop wearing my bobble hat since it’s arrival. It keeps me nice and toasty on my winter walks. Highly recommend!

Gorgeously Warm

Probably the best hat I have ever owned and just about to order the black one too! The fleece lining keeps you warm on the coldest of days and the pompom is huge (which I love)! Had so many compliments when wearing it and lots of people asking where it is from.

Laura Satin Lined Beanie

Wow, I ordered this hat for myself and was overwhelmed how beautifully the product was packaged, it’s own little bag, with two little surprise freebies inside. I will now purchase a further order for my daughter. What a genuine gem of a find. Thank you.

Gorgeous and cosy scarf!

This scarf is soft, thinner than the Cambridge one but as warm. The navy and red colours work beautifully together and are a heard turner! A must buy if you ask me 💙❤️

Utterly lovely

I just got this toque (or satin beanie) and it utterly lovely. The beautiful velvet bag, the silk scrunched, and the hat itself fit the name the pretty hat. This is definitely my go to for winter to protect my curls. I feel super fortunate to have found this hat.

Beautiful scar and great service

I wasn’t sure if the scarf would match my coat so Danielle sent me videos and pictures. She then posted it very quickly and when it arrived I was amazing: the quality is amazing, it is thick and soft and I received lots of compliments whilst wearing it. I am now contemplating buying the red version 😅

Beautiful Hat

The Kate Fleece lined hat is so soft and super warm with the most beautiful pom-pom A must for your cooler months wardrobe Love it.

Absolutely gorgeous 😍

Thank you SO much for my lovely hat! I’ve been looking for a satin lined bobble hat in the hope that I can now actually wear this style of hat without it flattening my curly hair too much & hopefully avoiding hat-frizz hair! I was so pleased with my purchase! It arrived in a lovely bag with a couple of little freebies as well, such a lovely touch! I had worried that the wool maybe itchy but it’s so soft and comfortable and warm to wear. I love the forest green colour I chose but it was hard to choose from the lovely colours on offer but went for my favourite green colour in the end. The Pom Pom is so soft as well. Beautifully made and great quality worth every penny! Bring on the cold weather!! Thanks again!

Immaculate product and presentation

I could not be more delighted with this purchase. The quality of the merchandise is outstanding and the packaging and presentation was beautiful, with such care and attention to detail lavished on it. It felt like I was ordering a luxury item worth many hundreds of pounds. Delighted to have shopped here.

Amazing Hat….Love Love Love!

My Hubby bought me my first Pretty Hat for Xmas last year and I just had to buy another. They’re so soft and cosy and keep me so warm. I have told so many people about The Pretty Hat and always get asked where I got it from when I wear it:) Thank you!

Quality product

My fleece lined bobble hat is gorgeous and well worth the cost. Incredibly warm. Very stylish. Loving the cranberry red as it compliments many outfits. Great as a gift too. Beautiful packaging.

In love with this hat!

First purchase from Pretty Hat and I’ll definitely be back. Well made, good quality and beautiful presentation. Thank you

Just Magical

I ordered a beanie hat in the most gorgeous purple for sons girlfriend for Xmas! So many companies didn’t have purple or a nice purple like yours. I’m that delighted with it I ordered a grey one for myself!
I have opened the Xmas gift purple one don’t want to spoil it in its lovely bag. However when I got mine out I was in for a nice surprise you’d enclosed a gorgeous silver scrunchie for my hair!
Thank you so much - I’ll definitely be back to purchase from you again.

Hat Tabulous!

I’ve ordered this for a Christmas present and it’s come and is beautiful so of course I now want to order one!
The bag and gift tag are also superb and the item was delivered so quickly. Thank you I’m looking forward to ordering one all for myself.


This is the most luxurious hat I’ve ever bought. It is soft, cosy and warm and the packaging is also beautiful, making it a perfect gift too. I’ll be buying more :)

Excellent service

I bought my two daughters a hat with detachable bobble for Christmas and they went down a storm! Both girls absolutely loved them. They look and feel classy and sassy! Great fit, no sliding around even with beautiful satin lining which protects their long hair from static when removing the hat. They are quite simply gorgeous! Also, I mentioned in my last review that I had only received 1bag and since the bags are also gorgeous I would have liked one for each of my daughters. We'll, I was thrilled when Danielle emailed me to say she would post one ASAP. It arrived before Christmas so both my girls got high quality, beautiful hats in a delightful bag. I've never dealt with such a responsive company before and what a difference it makes! Thankyou very much to you all at The Pretty Hat Co. I give you TEN STARS.

Even prettier in real life!

The beret is super soft, a beautiful colour and has clearly been hand finished with care!
I especially like that it can easily be adjusted to fit my size head.


OMG these hats are soo cute and pretty I cant cope! We've already had loads of compliments on the school run, I'm going to buy sets for gifts!

Beautiful cosy hats, unbelievable quality and service

I have a fleece lined beanie and it is the perfect hat - so cosy and warm! I love that this brand cares, is open and honest and responsible, yet never fails to compromise on quality. These hats are beautifully designed and make the perfect gift as they are so lovingly packaged, but you'll struggle not to get yourself one too! 10/10 x


Really lovely soft wool with a great texture, looks really lux!

Amazing gift!

A fantastically warm and fluffy gift for that special (but cold) person in your life! For some reason she really loved the little bag that it came in...

Beautiful hat

Beautiful hat very elegant

The perfect hat

The hat is so soft, comfortable and the satin lining keeps my head cooler, love the removable Pom Pom and the colour is the perfect winter shade. One of the nicest hats I’ve ever had and will definitely be back for a second in a different colour. I also loved the draw string bag it came in, it made it feel extra fancy really lovely touch.